Please read the following Terms & Conditions carefully before making any reservations.
1. Acceptance of Terms
By accessing or using our services, you agree to comply with and be bound by these Terms of Service, including any updates or modifications made by BV Car Dubai.
2. Booking and Reservations
- Eligibility: To rent a car from BV Car Dubai, you must be at least 18 years old and hold a valid driver’s license.
- Reservation Process: You can reserve a car via our website or by contacting us directly. A reservation is confirmed once you receive a booking confirmation email.
- Payment: Full payment or a deposit may be required to secure your booking. All payments are processed through secure payment gateways.
- Cancellations and Refunds: Cancellations must be made at least 24 hours before the pick-up date for a full refund. Cancellations made later may incur a cancellation charges.
3. Rental Terms
- Vehicle Use: The car rental is for personal use only. It cannot be used for illegal or unsolicited activities, racing, or any other commercial purposes.
- Driver’s License: You must provide a valid driver’s license that is accepted in the UAE. International drivers may need an International Driving Permit (IDP) along with their original driver’s license.
- Insurance: Our cars come with standard insurance coverage. Additional coverage options, including complete damage waiver (CDW), are available for an extra charges. It is the renter’s responsibility to ensure the car is returned in the same condition as it was rented.
4. Fuel and Mileage
- Fuel: The car is provided with some or a full tank of fuel. You are required to return the car with the same level of fuel. Failure to do so will result in refueling charges.
- Mileage: Mileage allowance is subject to rental duration and other T&Cs specified in the rental contract. Extra charges will apply for mileage in excess of the stated/agreed allowance.
5. Car Condition and Return
- Inspection: Before you take the car, we will perform an inspection together with the renter, and any existing damages must be noted down and signed by the renter. Upon return, we will inspect the car again, and the renter will be responsible should there be any new damages or any missing parts.
- Late Returns: If the car is not returned on time, additional charges will apply. The daily rental rate will be charged for any extra time beyond the rental contract period.
6. Customer Responsibilities
- Security Deposit: A security deposit is required at the time of booking. This deposit will be refunded (after 15 days) upon the safe return of the vehicle, minus any damages or additional charges.
- Accidents and Damages: In the event of an accident, you must immediately notify us and the relevant authorities and furnish us with the police report of the accident immediately. You may be responsible for damages if the terms of the rental agreement are violated. Excessive wear and tear may incur additional charges.
7. Limitation of Liability
BV Car Dubai is not liable for any personal injury, loss, or damage to property that may occur while using our vehicles or any crime that may be committed thereof. We are also not responsible for any delays or cancellations caused by external factors beyond our control, such as weather conditions or road closures.
8. Privacy and Data Protection
Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.
9. Governing Law
These Terms of Service are governed by the laws of the Emirate of Dubai and the country of the United Arab Emirates. Any disputes arising from these terms shall be resolved within the jurisdiction of the Dubai/UAE courts.
10. Changes to Terms of Service
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. Please review these terms periodically to stay informed of any changes.
11. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: info@bvcardubai.com
Phone: +971525607472